Shipping policy

Shipping Policy

Last updated: September 12, 2026

At SHUKR, we carefully pack every order and work with reliable delivery partners to ensure your jewellery reaches you safely.

1. Shipping

  • We currently ship orders across India.
  • Shipping charges, if applicable, will be displayed at checkout before you complete your order.
  • Free shipping may be offered on eligible orders as mentioned on our website.

2. Order Processing

  • Orders are generally processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • You will receive order and shipping updates using the contact details provided during checkout.

3. Delivery Time

Estimated delivery time is generally 3–8 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather, public holidays, or other circumstances beyond our control.

4. Tracking

Once your order has been shipped, tracking information will be provided when available.

You can use the tracking information to follow the progress of your shipment.

5. Incorrect Address

Please make sure your shipping address, phone number, and other delivery details are correct before placing your order.

SHUKR is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

6. Delayed or Lost Orders

If your order is delayed or appears to be lost during transit, please contact us. We will coordinate with the delivery partner and assist you in resolving the issue.

7. Damaged Package

If your package appears damaged when delivered, please take photographs or a video of the package and product and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy.

8. Contact Us

For shipping-related questions, please contact:

SHUKR
Hyderabad, Telangana, India
Email: s.mdthoufiq00@gmail.com
Phone: +91 918 242 1956

Please include your order number when contacting us about an existing order.